Faqs
Frequently Asked Questions
What treatments and products do you offer?
At Novuu Medspa, we offer a variety of treatments, including:
- Injectables: Neurotoxin, Dermal filler and PRF EZ Gel, Biostimulators (Radiesse)
- Chemical Peels
- Microneedling (with PRF or PDRN add on)
- Medical Weight Loss
- IV Vitamin Infusions
- NAD+
- Wellness Injections
- PRF Hair Restoration
- DermaGlo HydroFacials
- Obagi Medical Grade Skincare
- Nutrafol Hair Supplements
- Red light therapy
- Skin Care Consultations
What are your business hours?
We’re open Monday, Wednesday, Thursday, and Friday from 9:30 AM to 5:00 PM. Please note that we are closed on Tuesdays. Select Saturday appointments are also available by request.
Do I need a consultation before booking a treatment?
Our weight loss consultation is $100, which will be applied toward the cost of your treatment plan. During this session, we take the time to review your medical history, understand your personal goals, and determine the best approach to help you succeed.
For all other services, we offer a comprehensive consultation for just $50. You can book an in-person consultation or virtual consultation through our booking portal.
How do I book an appointment?
You can book an appointment by calling or texting us at 410-205-6160, through our online booking system or visiting our location at 3725 B Old Court Rd, Pikeville, MD 21208. We look forward to welcoming you!
What’s your cancellation policy?
We require at least 24 hours’ notice for cancellations or rescheduling. Failure to do so may result in a cancellation fee of $50.
Do you have parking available?
Yes, we have a parking lot conveniently located right in front of our building for all clients. Parking is free, and you’ll have easy access to our spa.
Do you offer financing or payment plans?
Yes, we offer financing options and payment plans through Cherry Financing and Care Credit for eligible clients.
Do you offer training for injectables?
Yes, we offer full day training with our nurse practitioner, Jess, for neurotoxin and dermal fillers. Our training programs are designed for professionals looking to enhance their skills and knowledge in aesthetic injectables. For more details or to enroll, please contact us.
Do you sell skin care?
Yes! We offer a selection of Obagi Medical-grade skincare products available for purchase in the clinic. You can also shop online using the link above. Be sure to use our code NOVUUMEDSPA at checkout for free shipping.
Are you open on weekends?
Yes, we’re open on select Saturdays by appointment only. Availability is limited, so we recommend calling our office and booking in advance.
Do you accept insurance?
No, we don’t accept insurance, but we’re happy to help you find the best treatment options that fit your goals and budget.
